What do I do if I have forgotten my password or my password does not work?
If you have forgotten your password, we will need to reset it for you. Please CLICK HERE to reset your password.Reach out to us if you face any issues.
What happens to my money deducted from my debit card/credit card/Net Banking for an unsuccessful order?

If your card is debited by mistake, seriously, no need to panic at all! Please just make sure the following at your end.

Please check your bank/credit card account – Has it been debited ? If yes please note a failed transaction is normally rolled back within 7 business days.
The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details.

If the transaction is successful and the money has been credited to our account we will initiate refund within 2 business days of your request.
The expected timelines are as below:

– Net-Banking – 7 business days
– Debit Card /Credit Card – 7 business days

How will I know if order is placed successfully?

We will send you an email. Do check your email spam folder[Junk Folder] also. We include the details of your product. Be sure you go through that.

You can also check the order in the “My Accounts” tab.

I have placed my Order! What’s next?
After you have placed the order, we will contact you with delivery details. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.
What is Your Office Working Hours?
WORKING DAYS/HOURS: Sun – Sat / 9:00 AM – 7:00 PM, Friday – Closed
Where is your Office Location in Kuwait?

Please use the below Address
Hawally,Tunis Street, Ali Abdul Wahab Complex, 1st Floor, No:1002
+965 2262 9600

Fax : +965 2261 1390
Mob : +965 6699 1553,+965 6699 1552

How to request for a Product demo?
Please contact us by Phone +965 6699 1553 and request for a product demo.